There are many services in Toronto that can support you when you are feeling sad, worried and overwhelmed. Below are places you can contact when you need support and are identity affirming.
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Employee and Family Assistance Program (EFAP)
workhealthlife.com A free, confidential and accessible service supporting Mental Health and Well-Being to all staff and their family members available through our Employee Family Assistance Program(EFAP). Click on the link at the beginning of this message or call 1.844.880.9142.
Crisis Services Canada
Support for people who are thinking about suicide.
- Call: 1-833-456-4566 (available 24/7)
- Text: START to 45645 (daily from 4 p.m. to midnight)
Crisis Text Line
Provides text support for young people in crisis by connecting them to trained Crisis Responders. Powered by Kids Help Phone.
- Text: HOME to 741741
- Available 24/7
Distress Centre of Greater Toronto
Emotional and crisis support including help for people who are thinking about suicide. Language interpretation is available for crisis calls.
- Call: 416-408-4357 (available 24/7)
- Text: 45645 between 4 p.m. and midnight
Gerstein Crisis Centre
Community-based crisis services for adults age 16+ in Toronto who are dealing with mental health issues and/or substance use issues and are currently in crisis. Also offers online face-to-face support, wellness groups, short term follow-up support, and referrals to other services.
- Call: 416-929-5200 (language interpretation available)
- Available 24/7
Kids Help Phone
Confidential professional online, telephone, and text-based counselling to children and youth in both English and French.
Toronto Rape Crisis Centre/Multicultural Women Against Rape
- Provides anti-oppressive, feminist peer support through direct individual and group counselling and crisis supports to survivors of gender-based or sexualized violence and their supporters. Free 24 hour, seven days a week crisis line service.
- Call: 416-597-8808
Mental health support and services delivered through Anti-Racism/Anti-Black racism and Anti-Oppression frameworks.
- Call: 416-787-3007
- Monday to Friday: 9 a.m. to 4 p.m.
Barbra Schlifer Clinic
The Schlifer Clinic offers individual and group counselling, legal and interpretation services to marginalized populations of women who have survived violence.
- Call: 416-323-9149, ext. 234
- Monday-Friday, 9 a.m. to 5 p.m.
Caribbean African Canadian Social Services
Culturally safe mental health services for Black children, youth, adults and families.
- Call: 416-740-1056
- Monday to Friday: 9 a.m. to 4:30 p.m.
Family Services Toronto
Counselling and group sessions available by phone and video for anyone living or working in the City of Toronto. See the Virtual Workshops and Groups page for upcoming sessions.
- Call: 416-595-9618
- Monday to Friday: 9 a.m. to 6 p.m.
- Provides mental health supports, including individual and group counselling, and safety-planning to racialized, marginalized, and disenfranchised young adults from underserved communities.
- Call: 647-705-9565
An ethno-cultural community mental health agency with a culturally competent team in Ontario serving Asian community members who are 16 years and older. Services include case management, psychotherapy, psychiatry, peer support, virtual group activities and virtual mental health workshops
- Call: 416-493-4242 ext 0
- Monday to Friday: 9 a.m. to 5 p.m.
Hospice Palliative Hotline
Responds to the emotional needs of people who are facing serious illness, including COVID-19, and end of life. Provides service to the person who is ill, their family and those who are grieving. Also provides consultation, education and resources to frontline workers supporting those who are palliative or diagnosed with COVID-19.
- Monday to Friday: 8:30 a.m. to 4:30 p.m.
- After hours support available in cases of emergency
Leap of Faith Together (LOFT)
- Provides support to people facing complex mental and physical health challenges, addictions, dementia, homelessness or risk of homelessness. Services include: mental health counselling, case management, crisis support, psychogeriatric supports, and housing for youth, adults and seniors.
- Call: 416-979-1994
Native Child and Family Services of Toronto
Holistic healing services for Indigenous children, youth and families.
Supports clients from the pre-natal stage to age 29 and their families, helping them move forward and developing their abilities and skills including those currently or at risk of experiencing social, emotional, behavioural or adjustment difficulties or disorders, including speech and language disorders (preschool only), hyperactivity, attention deficit disorders, autism spectrum disorders, or trauma.
- Call: 416-321-5464
- Monday to Thursday: 9 a.m. to 7 p.m.
- Friday 9 a.m. to 4 p.m.
The Access Point
Mental health case managers and service navigators provide telephone support, referrals and resources for those experiencing mental health and addictions challenges, and are 14 years of age or older. Help is also available to apply for supportive housing or access other essential services such as food, income supports, legal and health supports.
- Call: 416-640-1934 or toll free 1-888-640-1934
- Monday to Friday: 9 a.m. to 5 p.m.
Toronto Seniors Helpline (WoodGreen)
A single point of access for seniors and caregivers to receive information, supportive phone counseling, crisis assessment and system navigation by registered professionals. Referrals provided to other services, including Crisis Outreach for Seniors.
- Call: 416-217-2077 (language interpretation available), long distance: 1-877-621-2077
- Monday to Friday: 9 a.m. to 8 p.m.
- Saturday, Sunday and holidays: 9 a.m. to 6 p.m.
Warm Line (Progress Place)
Confidential and anonymous service for adults (18+) who are feeling lonely, isolated, anxious, depressed or in need of a friendly ear. This is not a crisis service.
- Call: 416-960-9276 (3 p.m. to midnight)
- Text: 647-557-5882 (3 p.m. to midnight)
- Online chat (noon to midnight)
- Call 211 to be connected to mental health and other social services.