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September 9, 2016

School Bus Disruptions for Toronto's Public and Catholic Schools

Dear Parent/Guardian,

On September 6, 2016, the Toronto District School Board (TDSB) was unexpectedly informed of a serious shortfall in the number of school bus drivers employed by three of our transportation providers: Attridge Transportation, Wheelchair Accessible Transit and Sharp Bus Lines. As a result, some students attending the city's public and Catholic schools have experienced significant school bus delays and, in some cases, cancellations.

It is not uncommon to experience minor and isolated transportation issues at the start of every school year, which are resolved within a short period of time. This year, the level of disruption caused by the shortage of bus drivers cannot be solved immediately. While the shortage of bus drivers is beyond the school board’s control, we sincerely apologize for this inconvenience and thank you for your continued patience.

The Toronto Student Transportation Group that is responsible for student transportation for both the TDSB and the Toronto Catholic District School Board has been working closely with bus operators to solve this issue. They have assured us that they are doing everything they can to resume full service as soon as possible.

As of today, approximately 1,275 students attending 50 TDSB schools continue to be directly impacted by the bus driver shortage. Parents/guardians of these students will be receiving a separate letter from their school with information and instructions on morning and afternoon pick-ups and drop-offs for next week. They will also receive assurances that students transported to school by parents/guardians early and students leaving school late due to bus delays will be supervised by school staff. The care and safety of students is our number one priority.

For more information, please visit

Once again, we thank you for your ongoing patience as we work with our bus providers to resolve these service issues as quickly as possible.


John Malloy
John Malloy
Director of Education


Robin Pilkey
Robin Pilkey



Our Mission
To enable all students to reach high levels of achievement and well-being
and to acquire the knowledge, skills
and values they need to become responsible, contributing members of
a democratic and sustainable society.
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