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Google Translate Limitations Disclaimer

The electronic translation service on the Toronto District School Board website is hosted by Google Translate, a third party service. The TDSB does not guarantee or warrant the reliability, accuracy or completeness of any translated information.

The quality of the translation will vary in some of the languages offered by Google. Google Translate is a free service and currently offers translation in over 100 languages, but does not capture all languages or dialects.

The basic translation goal is to capture the general intention of the original English material. Before you act on translated information, we encourage you to confirm any facts that are important to you or may affect any decisions you make.

The Toronto District School Board is committed to equity and community engagement, and by providing this tool, we are making our information more accessible to families whose first language is not English.

Google Translate Frequently Asked Questions

Questions and Answers

What is remote learning?
Remote learning is students learning at home because of COVID-19. Learning will take on a variety of forms and may include online learning, phone connections, assignments submitted by email, online classrooms, off-line tasks and more. Our hope is that the learning is relevant for your child and that it provides some valuable structure to their day at home. It is not a replication of the instructional day.

What can I expect from remote learning?

  • Communication from your child’s teacher
  • Instruction to facilitate both online and offline learning in key subject areas, aligned with Ministry of Education curriculum
  • Connection to teachers and peers
  • Feedback from your child’s teacher on their work and participation

What are the guidelines for learning by grade?
As outlined by the Ministry of Education, educators are to re-establish teacher-led learning by grade groupings as follows:

  • Kindergarten-Grade 3: five hours of work per student/week (focus on literacy and math)
  • Grades 4-6: five hours of work per student/week (focus on literacy, math, science and social studies)
  • Grades 7-8: 10 hours of work per student/week (focus on math, literacy, science and social studies)
  • Grades 9-12: three hours of work per course per week for semestered students; 1.5 hours of work per course per week for non-semestered students (focus on achieving credits/completion/graduation)

Hours refer to the approximate amount of time students would spend on the work assigned by teachers. Teacher work would include preparation of assigned work and providing feedback or assessment. Teacher engagement with students is expected but would vary depending on circumstances and could include a range of ways that teachers would connect with their students.

How do I help set my child up for success?
Encouraging at home learning is a great start. Developing a schedule will assist with balancing activities during the day. If feasible, use one or two apps or online sites recommended by the teacher to continue your child’s learning. Connecting with your child’s teacher and sharing with them any challenges your child is experiencing and also identifying opportunities your child may want, will help.

What will online learning look like?
Online learning may take different forms. Some classrooms that were already set up with a Google classroom may be able to pick up where they left off. Other classrooms may use a different tool that works for their students.

How do I support online safety?
During this time when many students spend an increased amount of time online, it is incredibly important to reinforce online safety practices. The internet offers many opportunities for our communities to learn and connect, but it can also put youth at risk for cyberbullying, inappropriate use of social media, privacy issues and more. Below you will find information to help support discussions about online safety with your family. If we work together – parents/guardians, students and educators – we can help keep our students safe from online risks.

Here are some key online safety tips for parents/guardians and students:

  • Students should never share personal information, such as their phone number, address, social insurance number, date of birth, personal images or financial information, over the Internet without adult permission;
  • If students see a message, comment, image, or anything else online that makes them concerned for their personal safety or feel uncomfortable, they should bring it to the attention of an adult immediately; and
  • Parents/guardians should be aware and monitor the websites, video games and apps that your child is using to ensure they are appropriate and used in a safe manner.

For more information, please visit the TDSB Online Safety web page

My family and work situation does not allow for me to provide designated support or time to help my child learn. What should I do?
We recognize that every family is in a different situation and has different time and ability to support their child. Educators will be considering all these scenarios and will strive to be thoughtful in how and when learning is delivered. Please work with your child’s teacher to help them understand what’s feasible, right now, in your home.

Will there be set hours for when my child has to participate in learning?
We recognize that timed learning may be difficult for a lot of families. One option for educators is to record live instruction and have it available during other times or have resources available any time. We hope students will be able to build connections with their teacher and classmates through some classroom-style online learning though, but we realize that may not be possible for everyone.

What do I do if I don't have a computer and/or access to the internet?
Staff have been working tirelessly to develop and execute a plan to provide a device, some of them LTE-enabled, to every TDSB student that requires one, in order to ensure continuity of learning. Most devices have been delivered to families, with the remaining devices being delivered in the days ahead. Families expecting a device will be contacted by TDSB a minimum of one day in advance of the delivery. 

I requested a device and now I no longer need it. What should I do?
If you have not yet received your device and it’s pending delivery, the only option is to refuse the delivery and it will be returned to the TDSB. If you have already accepted your device but no longer need it, we are not able to pick it up due to physical distancing requirements, and ask that you keep it and return it to your school when schools reopen.

I received a TDSB Chromebook but am having problems. Who can I contact?
To receive assistance with questions about logging in, account issues or connecting to wi-fi, please email please be sure to include your child’s name and school along with your name. Learn more here.

Questions about digital learning tools such as Google Classroom, Brightspace etc. along with questions about school work should be directed to your child’s teacher. 

I only have one device at home and multiple children. How do I support their learning?
Setting an at-home schedule for each child may be helpful and helping their teachers understand the limitations will help ensure that non-digital options are also available to support learning.

I do not have a printer at home. What options are there for worksheets or offline learning?
Sharing with your child’s teacher the at-home limitations your child may experience is helpful so they understand the needs of each student.

My child is in French Immersion. What supports are there for parents to help continue learning?
The French as a Second Language Department has launched a FSL Resources for Families Google Site for parents, guardians and families of students in French as a Second Language programs. The site provides information about how to support students during remote learning, including guiding principles, considerations for remote learning in FSL programs, links to resources, how to support at home, and more.

Are students being assessed on this learning?
For the most recent information about assessment during remote learning, please read the Parent/Family Assessment Update .

Will students be at risk of not graduating?

The Government of Ontario has made very clear that no student will have their graduation compromised by COVID-19 and the Ministry of Education continues to work with the Ministry of Colleges and Universities to ensure that there will be no barriers to accessing post-secondary education.

Our Mission
To enable all students to reach high levels of achievement and well-being
and to acquire the knowledge, skills
and values they need to become responsible, contributing members of
a democratic and sustainable society.
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