The TDSB is offering two new ways for parents and caregivers to stay connected with their school and the TDSB.
- Parents and caregivers will also be provided an opportunity to opt in to receive text messages from their school and TDSB. A text message will be sent to you to the phone number you have on file in September inviting you to opt in.
- Using the School Messenger app or website provides a faster and easier way to report absences and receive communication sent by the TDSB and your school (this will also go to the email that you have on file). This is available for download now. More details about how to get started with School Messenger are available below.
Learn more about SchoolMessenger and watch a video about it.
How to Get Started on the App
- Download the app from the Apple App Store or Google Play
- Open the app and tap Sign Up at the bottom of your phone screen.
- Enter the email address that your school has on file, location and create a password.
- You will then receive an email to verify your account. Once verified, reopen the app.
- Enter the same email address and password used to create an account.
- Tap Log In.
How to Get Started on the Website
- Visit https://go.schoolmessenger.ca/
- Click on Sign Up at the top right corner
- Enter the email address that your school has on file, location and create a password.
- You will then receive an email to verify your account. Once verified, reopen the site.
- Enter the same email address and password used to create an account.
- Click on Log In.
Need support? Contact the SchoolMessenger customer service at 1-800-920-3897.
Questions and Answers
What is SchoolMessenger?
SchoolMessenger allows you to personalize communications from your school or district. After logging in, you will be able to:
- See your related SchoolMessenger Contacts across TDSB schools (i.e. if you have more than one child in the TDSB, they will all appear in a single account).
- View the last 30 days of SchoolMessenger messages.
- Change your SchoolMessenger communication preferences.
- Opt-into text messages.
- Manage your student attendance via SafeArrival.
How do I sign up for SchoolMessenger?
Create an account using the main email address your school has on file for you and then follow these three steps:
- Download the app from the Apple App Store or Google Play
- Enter your email address and create a password. You’ll need to verify that email before proceeding.
- After authenticating via your email, return to SchoolMessenger and sign in using the email and password you just verified.
What should I expect after logging into SchoolMessenger?
After successfully logging in with a verified email, you should expect to see any messages that you’ve recently received associated with your account email address.
Is SchoolMessenger secure?
The sign-up process creates a secure link between the user and SchoolMessenger. SchoolMessenger operates with the latest encryption technology to protect access to stored information. SchoolMessenger is also a signatory of the Student Privacy Pledge, which requires us to adhere to stringent data protection standards as a further assurance of our commitment to protecting your data.
How do I get technical support?
Contact the SchoolMessenger customer service at 1-800-920-3897.
How do I change my contact information?
Contact your school directly.