Toronto District School Board
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Google Translate Limitations Disclaimer

The electronic translation service on the Toronto District School Board website is hosted by Google Translate, a third party service. The TDSB does not guarantee or warrant the reliability, accuracy or completeness of any translated information.

The quality of the translation will vary in some of the languages offered by Google. Google Translate is a free service and currently offers translation in over 100 languages, but does not capture all languages or dialects.

The basic translation goal is to capture the general intention of the original English material. Before you act on translated information, we encourage you to confirm any facts that are important to you or may affect any decisions you make.

The Toronto District School Board is committed to equity and community engagement, and by providing this tool, we are making our information more accessible to families whose first language is not English.

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Addressing Your Questions & Concerns

People often become frustrated when they have a question or concern relating to the school system because they're not sure who to contact for an answer. The chart below lists some of the most common issues people ask about, and shows who the appropriate person is to contact. If you are ever unsure about where you should direct your question or concern, please call your ward's Trustee and ask for help. Much information is also available on the Board's website at www.tdsb.on.ca including school attendance areas and school profiles.

Classroom Teacher

  • First step for any issue pertaining to classroom issue
  • Classroom rules or consequences
  • Homework or assignments

School Principal

  • Second step for any of the above issues, if unsatisfied with the Teacher's response
  • First step for any issue pertaining to individual school
  • Student registration
  • Student schedules
  • Student suspensions
  • Report card concerns
  • Teacher's conduct
  • School safety and security
  • School Code of Behaviour
  • School budget and fundraising
  • School council issues

School Superintendent

  • Second step for any of the above issues, if unsatisfied with the Principal's response
  • Alternate attendance requests
  • Suspension appeals

Trustee

  • Third step on any issues if unsatisfied with both the Principal's and School Superintendent's response (often will help facilitate resolution by directing back to the above)
  • Any item on a Board agenda
  • Board policies under review
  • Board budget
  • Issues in the community
  • News reports
  • Ideas for new Board initiatives
  • Collective bargaining issues
  • Intergovernmental affairs

Board Office

  • Continuing Education
  • Night and summer school
  • Adult education
  • ESL
  • Board documents
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