Steps to Address Your Questions and Concerns

The TDSB is a large organization but we want to help you navigate to ensure that your questions and concerns are addressed by the appropriate person.

Here is a list of five key positions and what the most common issues are they can help you address.


1) Classroom Teacher

• First step for any issue pertaining to classroom issue 
• Classroom rules or consequences 
• Homework or assignments 

2) School Principal

• Second step for any of the above issues
• First step for any issue pertaining to individual school 
• Student registration 
• Student schedules 
• Student suspensions 
• Report card concerns 
• Teacher conduct 
• School safety and security 
• School Code of Behaviour 
• School budget and fundraising 
• School council issues

3) School Superintendent 

• Second step for any of the above issues
• Alternate attendance requests 
• Suspension appeals

4) Trustee 

• Third step on any issues 
• Any item on a Board agenda 
• Board policies under review 
• Board budget 
• Issues in the community 
• News reports 
• Ideas for new Board initiatives 
• Collective bargaining issues 
• Intergovernmental affairs 

5) Board Office 

• Continuing Education 
• Night and summer school 
• Adult education 
• ESL 
• Board documents
  

For more information:
Get a full list of all TDSB contact information.
Read the Parent Concern Protocol.