Accessibility at the TDSB
| The Accessibility for Ontarians with Disabilities Act, 2005 is the first of its kind in Canada. People with disabilities should have the same kind of opportunities as everyone else. They should be able to do the things that most of us take for granted like going to work or school. That’s the goal of Ontario’s legislation. Businesses and organizations – like the Toronto District School Board – who provide goods and services to people in Ontario will have to meet certain accessibility standards in five important areas of our lives:
The TDSB has an opportunity to provide leadership by making the provisions of the Act work for all Ontarians. We welcome your comments and feedbck about accessibility issues at the TDSB. If you have comments or suggestions, please write to us at accessibility.compliance@tdsb.on.ca
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Disruption of Service The TDSB is committed to informing you if there is a disruption of any areas of a school or Board office that affects accessibility. Before visiting a school or Board office, you may want to visit this site or the school's site, to find out if there are any disruptions of service and what the alternative options are.
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| Customer Service The standards for Customer Service have been developed and approved and compliance is required by January 2010. To understand this area with respect to the Act, all our staff and volunteers are required to watch a training video. As additional Standards are developed and approved, they will be posted here. Customer Service Links:
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