Deep Operational Review

As part of the June 2012 budget process, The Board asked the Ministry of Education for a deep review of operations at the TDSB. The Ministry brought in PricewaterhouseCoopers (PwC) to conduct the review and we can now start working on the recommendations they have made.

As part of our ongoing commitment to transparency, we want to take this opportunity to share the report  with you, so you can see for yourself exactly what PricewaterhouseCoopers has given the Board.

This report looked at several departments within the TDSB — including Facilities, Construction, Finance, and Human Resources — to find efficiencies on both the operational and financial side of things. Overall, they found a number of operational challenges, most of them, the result of internal structures and processes.

The fact is, since we became a mega-board we have been making a number of changes to structures and processes, however the TDSB is the largest school board in Canada. It operates over 550 buildings daily, employs nearly 40,000 people and has a student population of nearly 250,000. It was with that in mind, that we asked for the PwC Report in the first place — to determine best practices that work for an organization of our size.

The report makes a number of recommendations on accountability, operational leadership and controls to monitor the fiscal health of the Board. Staff needs to take some time to really understand the impact they will have. Like any finance-based report, we will need to look at the social impact of any potential cuts or reorganization. Some are easy enough to do. Other recommendations will not be as easy and that’s why staff and Trustees will be closely reviewing all recommendations in the upcoming days.

Whatever the final decisions may be, we can tell you that there will be a number of changes that will make the TDSB a stronger organization. In the end, it’s important to keep in mind that it will take some time to get this right, but while there may be some bumps along the way, we will get this right.